Privacy Policy

Effective Date: 1st June 2025

Crave – Mad for Chicken (“Company”, “we”, “us”, or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website at https://cravemadforchicken.com (“Site”).
By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:
a. Personal Information
When you place an order, make a reservation, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed via secure third-party services)

b. Non-Personal Information
We may collect non-identifying data such as:

• Browser type and version
• Device type
• IP address
• Pages visited and time spent on the Site
• Referral sources (e.g., search engines or links)

This data may be collected via cookies, web beacons, or analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We may use the information we collect to:

• Process orders and reservations
• Respond to inquiries or customer service requests
• Improve our website, services, and user experience
• Send updates, promotions, or newsletters (if opted-in)
• Monitor and analyse Site performance and usage trends
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Service providers (e.g., payment processors, reservation platforms, email marketing services) solely for the purpose of operating our business
• Legal authorities when required to comply with applicable laws, regulations, or legal processes
• Third-party analytics providers (e.g., Google Analytics) for performance tracking

All third parties are obligated to keep your information secure and confidential.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience, remember preferences, and collect anonymized usage data.
You can disable cookies through your browser settings, but doing so may limit certain functionalities of the Site.

5. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of internet transmission or storage is 100% secure.

6. Third-Party Links

Our Site may contain links to third-party websites (e.g., delivery services, review platforms, social media). We are not responsible for the privacy practices of these websites. Please review their privacy policies independently.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access or request a copy of your data
• The right to correct or delete your data
• The right to opt out of marketing communications
• The right to restrict or object to data processing

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors. If we become aware of such data being collected, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Crave – Mad for Chicken
75 Kneeland Street
Boston, MA 02111
Email: info@cravemadforchicken.com
Phone: +1 617-338-0188